Enjoy 15% off your order!
COde: grandopening
Shipping Policy
General Information
All orders are processed within 2-3 business days after receiving payment. Orders may be delayed during holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Regions and Rates
Northeast (CT, MA, ME, NH, NJ, NY, PA, RI, VT)
Standard Shipping: $6.00 (Economy | 5 to 7 business days)
Expedited Shipping: $9.25 (UPS 2nd Day Air®)
Midwest (IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI)
Standard Shipping: $6.25 (Economy | 5 to 7 business days)
Expedited Shipping: $11.25 (UPS 2nd Day Air®)
South (AL, AR, DE, FL, GA, KY, LA, MD, MS, NC, OK, SC, TN, TX, VA, WV, DC)
Standard Shipping: $6.25 (Economy | 5 to 7 business days)
Expedited Shipping: $11.25 (UPS 2nd Day Air®)
West (AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY)
Standard Shipping: $6.85 (Economy | 5 to 7 business days)
Expedited Shipping: $11.55 (UPS 2nd Day Air®)
Hawaii and Alaska
Standard Shipping: $20.00 (Economy | 7 to 16 business days)
Expedited Shipping: $35.00 (UPS 2nd Day Air®)
International Shipping
Currently, we do not ship outside of the 50 U.S. states. This includes any U.S. territories, military bases, or international destinations. We apologize for any inconvenience this may cause.
Free Shipping
Orders over $50.00 qualify for free shipping. The shipping service for these orders will be determined by our company to ensure reliable delivery.
Order Confirmation and Shipping Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Insurance
We offer shipping insurance on all orders for an additional $2.00. This protects your order against damage or loss during transit.
Customs, Duties, and Taxes
Our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Our company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Serene Scents Candle Company
Experience serenity with our handcrafted soy candles.
Reach OUT TO US!
info@serenescentscandle.com
Website by Sebastian Peña
Sign Up for Exclusive Candle News & Offers!
© 2024. All rights reserved.